Privacy Policy

This policy explains how Adswish collects, uses, and protects your data. Payment details are processed by Stripe; we never store full card numbers.

1. Data We Collect

We collect personal data including your name, email address, social media account information (via OAuth with your consent), financial information (processed by Stripe), and usage data (cookies, IP addresses, device information).

2. How We Use Your Data

We use your data to:

  • Provide the Adswish marketplace and payment-hold services
  • Track attribution for affiliate and hybrid campaigns
  • Run required outside-in uptime checks on your verified public domain
  • Process payments and payouts via Stripe (billed in pounds sterling, GBP)
  • Prevent fraud and enforce platform policies
  • Send transactional emails and notifications

4. Data Controller & Processor

For personal data on the Adswish platform itself, the data controller is the sole-trader operator of the “Adswish” trading name, contactable at hello@adswish.co.uk. Adswish is not a limited company.

For the tracking of their own site visitors, the business is the data controller and Adswish is the processor: we provide the tracking mechanism but do not assume legal coverage for the business's consent flow.

5. Data Retention

Personal data is retained for 7 years after account closure for financial record-keeping, then anonymized. Marketing/analytics data is retained for 2 years.

Click-tracking data. When someone clicks a creator's tracking link we log the click with a hashed IP address and hashed user agent (never the raw values). Click log data older than 90 days is archived to cold storage and dropped from the active database.

Consent records. Cookie-banner choices (including the hashed device identifier described in section 3) are kept for 2 years as evidence that valid consent was obtained, in line with the ICO's expectation that consent records outlive the consent itself. Analytics session identifiers live only in your browser for the duration of a browsing session and are never stored by us.

6. GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure (“right to be forgotten”)
  • Export your data (Article 20) in machine-readable JSON format
  • Object to processing of your data

To exercise these rights, contact hello@adswish.co.uk or by post (address available on request by email).

7. Subprocessors

We use third-party subprocessors to provide our services. The full list is published at /legal/subprocessors and updated within 30 days of adding any new vendor.

9. Outside-in Uptime Checks & App Updates

To satisfy the platform's required uptime check, Adswish's servers may fetch the public URL you asked us to watch (your verified domain or the public page you chose). We record only the HTTP status, response time, and timestamp — never the page content.

If you optionally connect an existing UptimeRobot monitor, we store only its numeric identifier and the reported up/down status.

The desktop tracker checks GitHub Releases for app updates automatically and downloads them with your consent; the download contains only the signed app package.

10. Session & Inactivity Data

For security, sessions end automatically after a configurable period of inactivity (1–30 minutes, default 1 minute) and when you leave the dashboard via the browser back button. No personal data is transmitted to us by these timeouts; they simply end the authenticated session on your device.

11. Contact

For privacy questions or data requests, contact hello@adswish.co.uk or by post (address available on request by email). You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Data protection fee. As a UK controller processing personal data, the operator is required to pay the annual data protection fee to the Information Commissioner's Office (Tier 1, micro-organisation — currently £52 per year, £47 by direct debit). Registration details are available on request from hello@adswish.co.uk.

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